ITT2543 Computers and Peripherals

Council has an ongoing requirement to replace and refresh end-user computing devices including laptops, desktops, workstations, tablets, and associated peripherals. The current main fleet comprises approximately 2,000 devices (laptops/desktops) across Council facilities. The specification defines Sunshine Coast Council's requirements for PC as a Service (PCaaS) - a comprehensive managed service encompassing the supply, service cost, deployment, support, lifecycle management, and disposal of end user computing devices. Council seeks to transition from traditional hardware procurement to a fully managed service model where a single supplier assumes end-to-end accountability for Council's computing device fleet. The PCaaS covers the complete lifecycle of end user computing devices through a single point of contact for: • Hardware Supply: Provision of enterprise-grade computing devices meeting Council specifications. • Service Cost: Per-device-per-...